Common questions
Everything you need to know about using the app
Everything you need to know about using the app
What is KlevrPay?
KlevrPay takes the guesswork out of 'which card should I use?' We analyze your credit cards, debit cards, and bank accounts to recommend the smartest payment method for every purchase, before you spend.
Is it safe to link my accounts?
Yes, absolutely. We use Plaid to connect your accounts—the same secure platform trusted by Venmo, Robinhood, and thousands of financial apps. Your data is encrypted with bank-level security, we never see your login credentials, and we never sell your information.
Do I need to link all my accounts to use KlevrPay?
No, start with whatever you're comfortable with. Even one card gives you useful recommendations. But the more accounts you connect, the better our suggestions become. When we can see your credit cards and checking accounts together, we can balance rewards, credit utilization, and cash flow for truly personalized recommendations.
Does KlevrPay cost anything?
KlevrPay is completely free. No hidden fees, no credit card required to sign up, and we never sell your data.
Why should I use KlevrPay instead of other finance apps?
Most finance apps track your spending after it happens. KlevrPay helps you make smarter decisions before you spend. We tell you which card to use for every purchase, balancing rewards, credit health, and cash flow in real-time.
What is KlevrPay?
KlevrPay takes the guesswork out of 'which card should I use?' We analyze your credit cards, debit cards, and bank accounts to recommend the smartest payment method for every purchase, before you spend.
Is it safe to link my accounts?
Yes, absolutely. We use Plaid to connect your accounts—the same secure platform trusted by Venmo, Robinhood, and thousands of financial apps. Your data is encrypted with bank-level security, we never see your login credentials, and we never sell your information.
Do I need to link all my accounts to use KlevrPay?
No, start with whatever you're comfortable with. Even one card gives you useful recommendations. But the more accounts you connect, the better our suggestions become. When we can see your credit cards and checking accounts together, we can balance rewards, credit utilization, and cash flow for truly personalized recommendations.
Does KlevrPay cost anything?
KlevrPay is completely free. No hidden fees, no credit card required to sign up, and we never sell your data.
Why should I use KlevrPay instead of other finance apps?
Most finance apps track your spending after it happens. KlevrPay helps you make smarter decisions before you spend. We tell you which card to use for every purchase, balancing rewards, credit health, and cash flow in real-time.
What is KlevrPay?
KlevrPay takes the guesswork out of 'which card should I use?' We analyze your credit cards, debit cards, and bank accounts to recommend the smartest payment method for every purchase, before you spend.
Is it safe to link my accounts?
Yes, absolutely. We use Plaid to connect your accounts—the same secure platform trusted by Venmo, Robinhood, and thousands of financial apps. Your data is encrypted with bank-level security, we never see your login credentials, and we never sell your information.
Do I need to link all my accounts to use KlevrPay?
No, start with whatever you're comfortable with. Even one card gives you useful recommendations. But the more accounts you connect, the better our suggestions become. When we can see your credit cards and checking accounts together, we can balance rewards, credit utilization, and cash flow for truly personalized recommendations.
Does KlevrPay cost anything?
KlevrPay is completely free. No hidden fees, no credit card required to sign up, and we never sell your data.
Why should I use KlevrPay instead of other finance apps?
Most finance apps track your spending after it happens. KlevrPay helps you make smarter decisions before you spend. We tell you which card to use for every purchase, balancing rewards, credit health, and cash flow in real-time.
How do I update my contact info?
Go to Settings > Personal Profile and hit Edit next to whatever you want to change. We'll make sure we can reach you with the good stuff.
How do I update my contact info?
Go to Settings > Personal Profile and hit Edit next to whatever you want to change. We'll make sure we can reach you with the good stuff.
How do I update my contact info?
Go to Settings > Personal Profile and hit Edit next to whatever you want to change. We'll make sure we can reach you with the good stuff.
How do I close my account?
Head to Settings > Security > Delete Account & Data. Just so you know, this is permanent - we can't bring it back once it's gone. We'll miss you though!
How do I close my account?
Head to Settings > Security > Delete Account & Data. Just so you know, this is permanent - we can't bring it back once it's gone. We'll miss you though!
How do I close my account?
Head to Settings > Security > Delete Account & Data. Just so you know, this is permanent - we can't bring it back once it's gone. We'll miss you though!
How do I connect another account?
Go to Settings > Connected accounts and hit 'Add a new bank or card' We'll walk you through connecting it with Plaid - takes about 30 seconds and it's bank-level secure.
How do I connect another account?
Go to Settings > Connected accounts and hit 'Add a new bank or card' We'll walk you through connecting it with Plaid - takes about 30 seconds and it's bank-level secure.
How do I connect another account?
Go to Settings > Connected accounts and hit 'Add a new bank or card' We'll walk you through connecting it with Plaid - takes about 30 seconds and it's bank-level secure.
Why isn't my account connecting?
Usually happens when your bank updates their security stuff. Try refreshing the connection in Settings > Connected accounts, or just disconnect and reconnect it. Still stuck? We're here to help.
Why isn't my account connecting?
Usually happens when your bank updates their security stuff. Try refreshing the connection in Settings > Connected accounts, or just disconnect and reconnect it. Still stuck? We're here to help.
Why isn't my account connecting?
Usually happens when your bank updates their security stuff. Try refreshing the connection in Settings > Connected accounts, or just disconnect and reconnect it. Still stuck? We're here to help.
How often do you refresh my account data?
We check in with your accounts at least once a day, sometimes more.
How often do you refresh my account data?
We check in with your accounts at least once a day, sometimes more.
How often do you refresh my account data?
We check in with your accounts at least once a day, sometimes more.
How do you protect my info?
Here's what we built: bank-grade encryption plus trusted partners like Plaid for secure connections. We discovered that most people worry about this (rightfully so), which is why your data is never shared, period.
How do you protect my info?
Here's what we built: bank-grade encryption plus trusted partners like Plaid for secure connections. We discovered that most people worry about this (rightfully so), which is why your data is never shared, period.
How do you protect my info?
Here's what we built: bank-grade encryption plus trusted partners like Plaid for secure connections. We discovered that most people worry about this (rightfully so), which is why your data is never shared, period.
What happens when I close my account?
We permanently delete everything and it can't be recovered.
What happens when I close my account?
We permanently delete everything and it can't be recovered.
What happens when I close my account?
We permanently delete everything and it can't be recovered.
Stick stuck? Reach out to us at anytime at support@klevrpay.com
Stick stuck? Reach out to us at anytime at support@klevrpay.com
© 2025 KlevrPay, Inc. All rights reserved.
© 2025 KlevrPay, Inc. All rights reserved.